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Frequently Asked Questions
Do you have a question?
The answer is probably here!

By sending the following keyword to 50441 for free:

  • 1 for Generic content
  • S for Sports

KWD 0.15/day charge applies, after the 1 day-trial of free “VIVA Challenge” content and the free chances for the prizes!

Increase your chances for the prizes by answering easy questions to the short-code 50442.

The campaign starts on 14/10/2019 and ends on 11/01/2020.

You are participating for:

  • The Instant Prize: All the winners of “Score 11” web game will be awarded with a 300 KWD cash.
  • Bi Weekly Prizes via draw:
  • SAMSUNG S10+ 512 GB
  • HUAWEI mate 20x 5G
  • iphone XR 128 GB dual SIM
  • Samsung 55' UHD smart curved TV
  • The Grand Prize: 1,000 KWD in Cash.

A participant can win every bi weekly prize and the grand prize.

On the other hand, he can win the Instant Prize unlimited times.

The winner will be contacted by VIVA in the next days as to explain the process needed. So do not worry, just keep your phone on.

The cost of SMS for SMS Quiz is KWD 0.50.

If you answer the question correctly, you get at least 20 chances. However, during the competition you can get more chances by participating in bonus phases. For every wrong or invalid reply you get 10 chances. So keep answering correctly and increase your chances.

No. You will never lose your earned chances. What is more, you can check your chances by sending the word SCORE to the short-code 50442 for free.

This means that you have entered a bonus phase where you can earn more chances than the usual awarded ones. Every time you enter a bonus game you will receive a message informing you about its details. Do not worry it is easy. You just have to answer the questions correctly as to receive extra chances for the Prizes!

If you are participating in English and you want to switch to Arabic, send the keyword AR to the short-code 50442. If you are participating in Arabic and you want to switch to English, send the keyword EN to the short-code 50442.

In order for you to opt out from the campaign you need to send to the short code 50442:

  • U WIN for the Generic content
  • U S for Sports

But you can still continue participating by answering the last received question from the short-code 50442.

Your chances earned during the "Celebrate with Viva", “Score & Win”, "Sports Club", "VIVA Challenge" and "VIVA Champions" campaigns do not reset to zero. In order to transfer them, you need to answer at least to the last received question through 50442 or be active to the “VIVA Challenge” subscription service.

The competition may also award all Viva customers that perform a phone call or top up. You are not charged anything extra. You are not subscribed in the service. Every charged call/ top up regardless its duration or cost is awarded with 20 points/chances for the bi weekly which will be declared via draw. In order to activate your points for the other prizes, you have to subscribe to the service by sending an SMS to 50441.